![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
Bad things and good things
Oct. 18th, 2007 09:48 pmThe bad news is that my MacBook has developed a minor crack in the casing, as have so many other people's that I've just discovered a Flickr group devoted to photos of the problem. The good news is that I took it into the local Apple authorised place in Bristol today (handily five minutes' walk from work), they'll be fixing it under warranty, and I should get it back in a few days.
Sure, I know this is exactly what should happen and no more, but I can't help but feel that if it'd been a Windows laptop from Dixons that I'd probably still be in the shop arguing with someone, so while it's been a bad experience from a product quality point of view, it's been a very good one from an after-sales service point of view. Ho hum.
Anyway. I think I'll go to bed while I still have the energy to do so...
Sure, I know this is exactly what should happen and no more, but I can't help but feel that if it'd been a Windows laptop from Dixons that I'd probably still be in the shop arguing with someone, so while it's been a bad experience from a product quality point of view, it's been a very good one from an after-sales service point of view. Ho hum.
Anyway. I think I'll go to bed while I still have the energy to do so...
